Terms of Service

Last updated: May 23, 2026

1. Reservations

All reservations are subject to vehicle availability. We recommend booking in advance to ensure availability.

3-Hour Minimum: All hourly services require a minimum of 3 hours.
Airport Pickups: 30 minutes of complimentary wait time is included for domestic flights, 60 minutes for international.

2. Cancellation Policy

We understand plans change. Our policy is as follows:

Cancellations made more than 24 hours in advance will receive a full refund.
Cancellations within 24 hours are subject to the full fare.

3. Conduct & Liability

SM LIMOUSINE maintains a zero-tolerance policy for illegal activity.

No Smoking: Smoking of any kind is strictly prohibited in all vehicles.
Damage: The client is responsible for any damage caused to the vehicle by their party.
Liability: SM LIMOUSINE is not responsible for items left in vehicles.