Terms of Service
Last updated: May 23, 2026
1. Reservations
All reservations are subject to vehicle availability. We recommend booking in advance to ensure availability.
- 3-Hour Minimum: All hourly services require a minimum of 3 hours.
- Airport Pickups: 30 minutes of complimentary wait time is included for domestic flights, 60 minutes for international.
2. Cancellation Policy
We understand plans change. Our policy is as follows:
- Cancellations made more than 24 hours in advance will receive a full refund.
- Cancellations within 24 hours are subject to the full fare.
3. Conduct & Liability
SM LIMOUSINE maintains a zero-tolerance policy for illegal activity.
- No Smoking: Smoking of any kind is strictly prohibited in all vehicles.
- Damage: The client is responsible for any damage caused to the vehicle by their party.
- Liability: SM LIMOUSINE is not responsible for items left in vehicles.