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Legal Compliance & Policies

Operating Authority Rate Information

In accordance with the City of Dallas Transportation-for-Hire Ordinance, SM LIMOUSINE LLC hereby publishes its standard operating rates for all transportation-for-hire services.

Vehicle Capacity Base Rate Per Mile Hourly Rate
2026 Cadillac Escalade Up to 6 passengers $75.00 $4.50 / mile (after first 10 mi) $125.00 / hr (2-hr min)
Executive Sprinter Van Up to 14 passengers $100.00 $5.50 / mile (after first 10 mi) $150.00 / hr (2-hr min)
Motor Coach Up to 55 passengers By custom quote — contact us for pricing
Flat Rate Airport Transfers — Cadillac Escalade
DFW International Airport $125.00
Dallas Love Field (DAL) $150.00
Additional Charges
Wait time (after 15-min grace period) $25.00 / 30 min
Gratuity 20% suggested — not included in base rate

All rates are in USD. Quoted fare is guaranteed at time of booking. Rates are subject to change without notice for future bookings.

Zero-Tolerance Policy

In accordance with City of Dallas Transportation-for-Hire Ordinance SEC. 47A-2.1.6, SM LIMOUSINE LLC maintains a strict Zero-Tolerance Policy regarding the use of drugs or alcohol by chauffeurs while on duty or operating company vehicles.

Chauffeurs are strictly prohibited from being under the influence of any intoxicating substance while providing transportation services. Any report of a driver suspected of being under the influence will result in immediate suspension pending investigation and termination upon confirmation.

ADA Accessibility Statement

SM LIMOUSINE LLC is fully committed to serving all passengers, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA). We provide equal service to individuals with disabilities at the same rates and standards as all other clients. Chauffeurs are trained to assist passengers with mobility aids and welcome service animals.

Report a Complaint (3-1-1)

To report a complaint regarding transportation-for-hire service, please contact SM LIMOUSINE at +1 (817) 723-4592. You may also report complaints directly to the City of Dallas by dialing 3-1-1 within city limits or via the Dallas 311 mobile app.

© 2026 SM LIMOUSINE LLC. ALL RIGHTS RESERVED.